Hannahs Eye

Since Hannah was born she has had a snotty left eye.  Most mornings i have to bathe it open as it is crusted shut.  She had this all through her hospital visits and on numerous occasions swabs have been taken and medicine given to treat for conjunctivitis which has been hell to put in and made no difference.

At the beginning of April she saw a specialist at pinderfields, we were left waiting in the coridoor for nearly 2 hours and had to put extra time on the car because the receptionist put our file on the wrong pile.  That explained why people who came in an hour after us were seen before us! 

The doctor put dye in her eyes and admitted she needed a small procedure to unblock her duct.

Beginning of May we went for a Pre-Op assessment at Dewsbury where i had to sit and discuss how they would put my poor baby to sleep with anesthetic yet again.
The lady said it may be a while till her operation appointment as the doctor works Mondays and what with all the bank holidays he was a bit behind but she said to sit tight and we would hear something.

9 weeks later im getting a little miffed, not heard a thing, so i rang the central appointment team to find out what was going on.  A young lady called Gemma did allot of shuffling about and putting me on hold to finally admit that no paperwork has been sent over from Dewsbury therefore Hannah isnt even yet on the waiting list ...  I made my displeasure known and Gemma was very embarrassed that this had happened and promised she would personally sort it and told me to pencil in the 5th September and she would confirm by post.

Last week i rang them again (this is 3 weeks since i spoke to Gemma and still heard nothing)  A lady called Katie answers the phone, Gemma is off sick.  I explained the entire situation to her, she diddled about on her computer and couldn't find Hannah on the waiting list, "oh no hang on here is her file, it hasn't been processed yet, I'm terribly sorry i will personally ensure this is sorted ASAP"

Today i got a letter from Kate telling me Hannah is on the waiting list and asking if i can ring the appointment line to book a slot within the next 14 days or it will be presumed we no longer want the operation.  ERM HELLO!!!

I just rang Kate and she said the very soonest they can book her in is 3rd October, that will be 5 months after her pre-op where she was weighed, measured and a full health check was performed to check she was fit for surgery .............

This is crazy! Im so cross! I know she is not in any pain and there are people out there with more pressing medical problems but these people are the eye people, they only do eyes, why should my baby still have a gunged up eye at 19 months old when she has seen the amount of medical professionals she has seen in her lifetime.  Unbelievable!